Frequently Asked Questions
Everything you need to know about your MiniLuxe beauty experience.
How can I track my MiniLuxe order?
Once your order ships, you will receive a confirmation email with a unique tracking number. You can use this number on our carrier's website to monitor your package's journey to your doorstep.
Are your beauty products cruelty-free?
Yes, at MiniLuxe, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
What is your return policy for opened items?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a store credit or exchange, even if it has been lightly used.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How do I know which products are right for my skin type?
Each product page includes a detailed 'Skin Type' guide. You can also take our 2-minute Beauty Quiz or contact our licensed estheticians via live chat for personalized recommendations.